Terms & Conditions

Welcome to CocoaBiscuit.com (“we,” “our,” or “us”). These Terms & Conditions govern your use of our website https://cocoabiscuit.com (the “Site”) and your purchase of our products. By accessing or using the Site, you agree to these Terms. Please read them carefully.

1. Eligibility

You must be at least 18 years old, or have the consent of a parent/guardian, to use this Site and purchase our products.

2. Products

  • All mugs and designs are made-to-order and printed specifically for each customer.

  • Colors, sizes, and appearances may vary slightly due to printing processes and screen settings.

  • We reserve the right to discontinue or change products at any time without prior notice.

3. Orders & Payment

  • By placing an order, you agree to provide accurate and complete information.

  • We accept payment via major credit/debit cards, PayPal, and other methods shown at checkout.

  • All payments must be received in full before an order is processed.

4. Shipping & Delivery

  • Processing times typically range from 3–6 business days, as items are custom-printed.

  • Shipping times vary by location. Estimated delivery times will be shown at checkout.

  • We are not responsible for delays caused by carriers, customs, or force majeure events.

  • Risk of loss passes to you upon delivery by the carrier.

5. Returns & Refunds

Our Return & Refund Policy applies to all purchases and is incorporated into these Terms. Please review it here: [link to your Refund Policy page].

6. Intellectual Property

  • All designs, logos, images, and content on CocoaBiscuit.com are owned by us or licensed to us.

  • You may not copy, reproduce, distribute, or use our content or products for commercial purposes without written permission.

7. Limitation of Liability

  • To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from the use of our products or Site.

  • Our total liability for any claim related to a purchase will not exceed the amount paid for that product.

8. Governing Law

  • These Terms shall be governed by and construed in accordance with the laws of Wyoming, USA (or insert your preferred jurisdiction).

  • If you sell also in Europe, disputes with EU consumers may also be subject to their local consumer laws.

9. Changes to Terms

We may update these Terms from time to time. The updated version will be posted on this page with a new “Last Updated” date. Continued use of the Site constitutes acceptance of any changes.

10. Contact Us

If you have questions about these Terms & Conditions, please contact us at:

Cocoabiscuit.com
Email: hello@cocoabiscuit.com
30 N Gould St Ste R Sheridan, WY, 82801, USA