Privacy Policy

At CocoaBiscuit.com (“we,” “our,” or “us”), your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website cocoabiscuit.com (the “Site”) and when you purchase our products.

By using our Site, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal data:

  • Personal Information You Provide: name, email address, shipping address, billing address, phone number, payment details.

  • Automatically Collected Data: IP address, browser type, device type, operating system, referring URLs, pages viewed, and the dates/times of access.

  • Cookies and Tracking: We use cookies, pixels, and similar technologies to enhance your experience, analyze traffic, and deliver personalized advertising.

2. How We Use Your Information

We may use your personal information to:

  • Process and fulfill your orders.

  • Communicate with you about your orders, inquiries, or customer service requests.

  • Send marketing communications (only if you have opted in).

  • Improve our website, services, and user experience.

  • Comply with legal and regulatory obligations.

3. Sharing Your Information

We do not sell your personal data. However, we may share it with:

  • Service Providers: third-party companies that provide services such as payment processing, order fulfillment, shipping, analytics, and marketing.

  • Legal Compliance: if required by law, court order, or to protect our rights.

4. Your Rights

Depending on where you live, you may have the following rights:

  • European Union (GDPR):

    • Access, correct, or delete your personal data.

    • Restrict or object to processing.

    • Data portability.

    • Withdraw consent at any time.

    • File a complaint with your local data protection authority.

  • California Residents (CCPA):

    • Request disclosure of the personal data we collect.

    • Request deletion of your data.

    • Opt-out of the sale of personal data (we do not sell your data).

To exercise your rights, please contact us at: hello@cocoabiscuit.com

5. Data Retention

We keep your information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Data Security

We use appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration.

7. International Transfers

As we operate globally, your information may be transferred to and stored in countries outside your country of residence. Where required, we ensure adequate safeguards (such as EU Standard Contractual Clauses) are in place.

8. Children’s Privacy

Our Site is not intended for children under 13 years of age. We do not knowingly collect personal data from children.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your personal data, you can contact us at:

Cocoabiscuit.com
Email: hello@cocoabiscuit.com
30 N Gould St Ste R Sheridan, WY, 82801, USA